Vodafone España, SAU

€120,000

Insufficient legal basis for data processing

Datum för beslut

12 februari 2021

Myndighet

Spanish Data Protection Authority (aepd)

ES

Sektor

Media, Telecoms and Broadcasting

Land

ES

Lag

GDPR

Status

FINAL

Beskrivning

The Spanish DPA (AEPD) imposed a fine of EUR 200,000 on Vodafone España, S.A.U. A former customer had received e-mails containing electronic bills even after he had terminated his contract with the controller resulting in a processing of personal data without sufficient legal basis. The data subject states that he still receives e-mails from the controller, although he has already objected to this several times and the controller has already received a fine twice for exactly these facts. The fine imposed this time is this high because the infringement was classified as very serious by the Spanish DPA. Among other things, because this was already the third violation in this matter. The original fine of EUR 200,000 was reduced for both immediate payment and admission of responsibility to EUR 120,000.

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Insufficient legal basis for data processing

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