CREMA GAMES, S.L.

€4,000

Insufficient fulfilment of information obligations

Datum för beslut

28 mars 2025

Myndighet

Spanish Data Protection Authority (aepd)

ES

Sektor

Media, Telecoms and Broadcasting

Land

ES

Lag

GDPR

Status

FINAL

Beskrivning

The Spanish DPA imposed a fine on CREMA GAMES, S.L. The controller failed to fulfill an information request from an online customer. The controller asked the data subject for an identity document, but the data subject did not provide one. As a result, the controller refused to fulfill the information request. According to the DPA, the controller should have used a digital authentication method. The original fine of EUR 5,000 was reduced to EUR 4,000 due to immediate payment without admission of responsibility by the controller.

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Art. 15

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Insufficient fulfilment of information obligations

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