Hamburger Verkehrsverbund GmbH (HVV GmbH)

€20,000

Insufficient fulfilment of data breach notification obligations

Datum för beslut

1 januari 2019

Myndighet

Data Protection Authority of Hamburg

DE

Sektor

Transportation and Energy

Land

DE

Lag

GDPR

Status

FINAL

Beskrivning

On July 6, 2018, HVV GmbH was informed by a customer about a security gap on the website www.hvv.de, which was caused by an update on February 5, 2018 and concerned the so-called Customer E-Service (CES). The security gap consisted in the fact that customers logged in to the CES who had an HVV Card and linked their CES customer account to at least one active contractual relationship in background systems could, by changing the URL, display data of other customers who had an HVV Card. This data breach was not reported to the data protection authority in a timely manner.

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Insufficient fulfilment of data breach notification obligations

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