Telefónica Móviles España, S.A.U.
€45,000
Insufficient legal basis for data processing
Datum för beslut
12 juli 2021
Myndighet
Spanish Data Protection Authority (aepd)
ES
Sektor
Media, Telecoms and Broadcasting
Land
ES
Lag
GDPRStatus
FINALBeskrivning
The Spanish DPA (AEPD) has fined Telefónica Mobiles España, S.A.U. EUR 45,000. A data subject filed a complaint against the controller with the DPA. His complaint was based on the fact that his telephone number and customer profile were used by controller employees to conduct tests in call centers and branches without his consent. As a result, the data subject received 247 unsolicited calls from the controller. The original fine of EUR 75,000 was reduced to EUR 45,000 due to immediate payment and acknowledgement of responsibility.
Rättsliga hänvisningar
Art. 6
Frågor och överträdelser
Insufficient legal basis for data processing