Telefónica SA
€30,000
Non-compliance with general data processing principles
Karar Tarihi
14 Kasım 2019
Otorite
Spanish Data Protection Authority (aepd)
ES
Sektör
Media, Telecoms and Broadcasting
Ülke
ES
Hukuk
GDPRDurum
FINALAçıklama
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Yasal Atıflar
Art. 5
Sorunlar & İhlaller
Non-compliance with general data processing principles