Company
Mevcut değil
Non-compliance with general data processing principles
Karar Tarihi
5 Haziran 2024
Otorite
French Data Protection Authority (CNIL)
FR
Sektör
Industry and Commerce
Ülke
HU
Hukuk
GDPRDurum
FINALAçıklama
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Yasal Atıflar
Art. 5 (1)
Sorunlar & İhlaller
Non-compliance with general data processing principles