Car importer
Insufficient legal basis for data processing
Karar Tarihi
27 Ekim 2021
Otorite
Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)
HU
Sektör
Industry and Commerce
Ülke
HU
Hukuk
GDPRDurum
FINALAçıklama
The Hungarian DPA imposed a fine of EUR 13,500 on a car importer. A customer of one of the company's authorized repair shops filed a complaint with the DPA due to receiving unsolicited emails related to customer surveys from the company after a car inspection. The Hungarian DPA found that the controller did not have a valid legal basis to contact the data subject. It also found that the controller had not complied with its duty to inform under Art. 12 GDPR and Art. 13 GDPR. The emails did not contain any contact information of the controller, for example.