CaixaBank, S.A.
€3,500,000
Insufficient technical and organisational measures to ensure information security
Karar Tarihi
12 Aralık 2024
Otorite
Spanish Data Protection Authority (aepd)
ES
Sektör
Finance, Insurance and Consulting
Ülke
ES
Hukuk
GDPRDurum
FINALAçıklama
The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.
Yasal Atıflar
Art. 5 (1)Art. 25
Sorunlar & İhlaller
Insufficient technical and organisational measures to ensure information security