National Bank of Greece

€20,000

Insufficient fulfilment of data subjects rights

Karar Tarihi

26 Ağustos 2021

Otorite

Hellenic Data Protection Authority (HDPA)

GR

Sektör

Finance, Insurance and Consulting

Ülke

GR

Hukuk

GDPR

Durum

FINAL

Açıklama

The Hellenic DPA has imposed a fine of EUR 20,000 on the National Bank of Greece. A data subject had filed a complaint against a company and the bank after they failed to comply with his right to information. After returning a product he had purchased from a company, the data subject had asked the company via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.

Yasal Atıflar

Art. 12 (1)Art. 15 (1)

Sorunlar & İhlaller

Insufficient fulfilment of data subjects rights

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