Posti Jakelu Oy
Insufficient legal basis for data processing
Karar Tarihi
13 Kasım 2024
Otorite
Deputy Data Protection Ombudsman
FI
Sektör
Transportation and Energy
Ülke
FI
Hukuk
GDPRDurum
FINALAçıklama
The Finnish DPA imposed a fine of EUR 2.4 million on Posti Jakelu Oy following an investigation. It was found that Posti had automatically set up an electronic mailbox for customers without their explicit consent. This mailbox was connected to other services, and customers were unable to choose whether to use it, as the services were bundled together in a single contract. Canceling the mailbox would also have resulted in the termination of the other services. The DPA determined that the requested service could have been offered without the automatic creation of the electronic mailbox. Furthermore, Posti failed to properly inform customers about the activation of the mailbox.