Telefónica SA
€30,000
Non-compliance with general data processing principles
Дата прийняття рішення
14 листопада 2019 р.
Влада
Spanish Data Protection Authority (aepd)
ES
Сектор
Media, Telecoms and Broadcasting
Країна
ES
Право
GDPRСтатус
FINALОпис
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Юридичні посилання
Art. 5
Проблеми та порушення
Non-compliance with general data processing principles