Vodafone España, S.A.U.

€90,000

Insufficient legal basis for data processing

Дата прийняття рішення

13 квітня 2021 р.

Влада

Spanish Data Protection Authority (aepd)

ES

Сектор

Media, Telecoms and Broadcasting

Країна

ES

Право

GDPR

Статус

FINAL

Опис

The Spanish DPA (AEPD) has imposed a fine of EUR 150,000 on Vodafone España S.A.U.. Three data subjects had filed complaints with the AEPD against the controller. They complained about receiving unsolicited text messages from the controller informing them of new invoices, even though there was no longer a contractual relationship between them and the controller. Moreover, there were no outstanding invoices, as the amount to be paid was always zero euros. The data subjects had asked the controller several times to stop sending them text messages and to delete their data. The controller had explained that the messages had been sent due to a technical error and assured the data subjects that they would no longer receive such notifications in the future. However, the sending continued. The original fine of EUR 150,000 was reduced to EUR 90,000 due to immediate payment and admission of guilt.

Юридичні посилання

Art. 6 (1)

Проблеми та порушення

Insufficient legal basis for data processing

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