Company
Недоступно
Non-compliance with general data processing principles
Дата прийняття рішення
5 червня 2024 р.
Влада
French Data Protection Authority (CNIL)
FR
Сектор
Industry and Commerce
Країна
HU
Право
GDPRСтатус
FINALОпис
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Юридичні посилання
Art. 5 (1)
Проблеми та порушення
Non-compliance with general data processing principles