Telefónica SA
€30,000
Non-compliance with general data processing principles
Ngày ra quyết định
14 tháng 11, 2019
Thẩm quyền
Spanish Data Protection Authority (aepd)
ES
Ngành
Media, Telecoms and Broadcasting
Quốc gia
ES
Luật
GDPRTrạng thái
FINALMô tả
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Trích dẫn pháp lý
Art. 5
Vấn đề & Vi phạm
Non-compliance with general data processing principles