CaixaBank, S.A.
Insufficient technical and organisational measures to ensure information security
Ngày ra quyết định
12 tháng 12, 2024
Thẩm quyền
Spanish Data Protection Authority (aepd)
ES
Ngành
Finance, Insurance and Consulting
Quốc gia
ES
Luật
GDPRTrạng thái
FINALMô tả
The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.