National Bank of Greece

€20,000

Insufficient fulfilment of data subjects rights

Ngày ra quyết định

26 tháng 8, 2021

Thẩm quyền

Hellenic Data Protection Authority (HDPA)

GR

Ngành

Finance, Insurance and Consulting

Quốc gia

GR

Luật

GDPR

Trạng thái

FINAL

Mô tả

The Hellenic DPA has imposed a fine of EUR 20,000 on the National Bank of Greece. A data subject had filed a complaint against a company and the bank after they failed to comply with his right to information. After returning a product he had purchased from a company, the data subject had asked the company via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.

Trích dẫn pháp lý

Art. 12 (1)Art. 15 (1)

Vấn đề & Vi phạm

Insufficient fulfilment of data subjects rights

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