Austrian Post
€9,500,000
Insufficient fulfilment of data subjects rights
Ngày ra quyết định
28 tháng 9, 2021
Thẩm quyền
Austrian Data Protection Authority (dsb)
AT
Ngành
Transportation and Energy
Quốc gia
AT
Luật
GDPRTrạng thái
FINALMô tả
The Austrian DPA imposed a fine of EUR 9.5 million on the Austrian Post on September 28, 2021. The main accusation is that, in addition to the contact options used by Austrian Post via mail, web contact form and customer service, data protection-related inquiries should also be allowed via e-mail. According to the newspaper 'Der Standard', the Austrian Post had only introduced a contact form for data protection inquiries, in order to automate the process of inquiries and to obtain all information necessary for processing the inquiries.
Trích dẫn pháp lý
Art. 12 (2)
Vấn đề & Vi phạm
Insufficient fulfilment of data subjects rights