Telefónica SA

€30,000

Non-compliance with general data processing principles

决定日期

2019年11月14日

权力

Spanish Data Protection Authority (aepd)

ES

部门

Media, Telecoms and Broadcasting

国家

ES

法律

GDPR

现状

FINAL

说明

Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.

法律引文

Art. 5

问题与违规

Non-compliance with general data processing principles

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