Company
不详
Non-compliance with general data processing principles
决定日期
2024年6月5日
权力
French Data Protection Authority (CNIL)
FR
部门
Industry and Commerce
国家
HU
法律
GDPR现状
FINAL说明
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
法律引文
Art. 5 (1)
问题与违规
Non-compliance with general data processing principles