Austrian Post
€9,500,000
Insufficient fulfilment of data subjects rights
决定日期
2021年9月28日
权力
Austrian Data Protection Authority (dsb)
AT
部门
Transportation and Energy
国家
AT
法律
GDPR现状
FINAL说明
The Austrian DPA imposed a fine of EUR 9.5 million on the Austrian Post on September 28, 2021. The main accusation is that, in addition to the contact options used by Austrian Post via mail, web contact form and customer service, data protection-related inquiries should also be allowed via e-mail. According to the newspaper 'Der Standard', the Austrian Post had only introduced a contact form for data protection inquiries, in order to automate the process of inquiries and to obtain all information necessary for processing the inquiries.
法律引文
Art. 12 (2)
问题与违规
Insufficient fulfilment of data subjects rights