Company
不可用
Non-compliance with general data processing principles
決定日期
2024年6月5日
權限
French Data Protection Authority (CNIL)
FR
部門
Industry and Commerce
國家
HU
法律
GDPR狀態
FINAL說明
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
法律引文
Art. 5 (1)
問題與違規
Non-compliance with general data processing principles