Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ

€20,000

Insufficient fulfilment of data subjects rights

決定日期

2021年8月26日

權限

Hellenic Data Protection Authority (HDPA)

GR

部門

Industry and Commerce

國家

GR

法律

GDPR

狀態

FINAL

說明

The Hellenic DPA has imposed a fine of EUR 20,000 on Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ. A data subject had filed a complaint against the controller after it failed to comply with its right to information. After returning a product, the data subject had asked the controller via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.

法律引文

Art. 12 (1)Art. 15 (1)

問題與違規

Insufficient fulfilment of data subjects rights

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