Posti Jakelu Oy
Insufficient legal basis for data processing
決定日期
2024年11月13日
權限
Deputy Data Protection Ombudsman
FI
部門
Transportation and Energy
國家
FI
法律
GDPR狀態
FINAL說明
The Finnish DPA imposed a fine of EUR 2.4 million on Posti Jakelu Oy following an investigation. It was found that Posti had automatically set up an electronic mailbox for customers without their explicit consent. This mailbox was connected to other services, and customers were unable to choose whether to use it, as the services were bundled together in a single contract. Canceling the mailbox would also have resulted in the termination of the other services. The DPA determined that the requested service could have been offered without the automatic creation of the electronic mailbox. Furthermore, Posti failed to properly inform customers about the activation of the mailbox.