Telefónica Móviles España, S.A.U.

€900,000

Non-compliance with general data processing principles

تاريخ القرار

1 فبراير 2022

الهيئة

Spanish Data Protection Authority (aepd)

ES

القطاع

Media, Telecoms and Broadcasting

البلد

ES

القانون

GDPR

الحالة

FINAL

الوصف

The Spanish DPA has fined TELEFÓNICA MÓVILES ESPAÑA, S.A.U. EUR 900,000. Four Telefónica customers had filed complaints with the DPA. In the course of its investigation, the DPA found that fraudsters had pretended to be the data subjects when contacting Telefónica and had demanded a copy of their SIM cards. As a result, they were able to conclude contracts at the expense of the data subjects and carry out various transfers. According to the DPA, Telefónica had not properly verified the identity of the fraudsters before issuing the SIM cards and ensured that the inquirers were really the SIM card holders.

الاستشهادات القانونية

Art. 5 (1)

القضايا والانتهاكات

Non-compliance with general data processing principles

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