Vodafone España, S.A.U.
Insufficient legal basis for data processing
Decision Date
September 14, 2021
Authority
Spanish Data Protection Authority (aepd)
ES
Sector
Media, Telecoms and Broadcasting
Country
ES
Law
GDPRStatus
FINALDescription
The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. for insufficient legal basis for data processing.The data subject stated that several telephone lines were registered in his name. However, the data subject had never signed contracts with the company for any of these lines. Rather, the contracts in question were concluded by fraudsters using the data subject's personal data. Nevertheless, the personal data was entered into the company's information systems without any verification as to whether the contracts had been lawfully and actually concluded by the data subject. The original fine of EUR 70,000 was reduced to EUR 56,000 due to the voluntary payment.