Telemarketing company
€8,300
Insufficient cooperation with supervisory authority
Decision Date
April 29, 2022
Authority
Deputy Data Protection Ombudsman
FI
Sector
Media, Telecoms and Broadcasting
Country
FI
Law
GDPRStatus
FINALDescription
The Finnish DPA has imposed a fine of EUR 8,300 on a telemarketing company for non-compliance with a DPA order. A customer of the company had requested access to the recording of a sales call. However, the company did not comply with the request and therefore the DPA ordered the company to grant the customer access to the recordings. Later, the customer reported that despite the DPA's order, they still had not received the recording of the call.
Legal Citations
Art. 58 (2)
Issues & Violations
Insufficient cooperation with supervisory authority