Vodafone
Non-compliance with general data processing principles
Decision Date
February 2, 2023
Authority
Hellenic Data Protection Authority (HDPA)
GR
Sector
Media, Telecoms and Broadcasting
Country
GR
Law
GDPRStatus
FINALDescription
The Hellenic DPA has imposed a fine of EUR 10,000 on Vodafone. An individual had filed a complaint with the DPA because they had received a package containing promotional gifts from a company working with Vodafone, even though they had expressly objected to the use of their data for promotional purposes. During its investigation, the DPA found that the controller processed the data without a valid legal basis and thus acted unlawfully. The DPA also found that the controller could not prove that it had comprehensively informed the data subject about the processing of their personal data in accordance with Art. 13 GDPR.