Sorgenia S.p.a.
€676,956
Insufficient technical and organisational measures to ensure information security
Decision Date
April 14, 2023
Authority
Italian Data Protection Authority (Garante)
IT
Sector
Transportation and Energy
Country
IT
Law
GDPRStatus
FINALDescription
The Italian DPA has imposed a fine of EUR 676,956 against Sorgenia S.p.a.. The DPA had received several complaints from data subjects regarding unauthorized telemarketing. During its investigation, the DPA found that the controller had not taken appropriate technical and organizational measures to be informed about all the operations carried out in the telemarketing chain. In addition, the controller failed to process a data subjects request in a timely manner.
Legal Citations
Art. 5 (2)Art. 12 (3)Art. 25
Issues & Violations
Insufficient technical and organisational measures to ensure information security