IBERCAJA BANCO, S.A.
€180,000
Insufficient legal basis for data processing
Decision Date
October 22, 2024
Authority
Spanish Data Protection Authority (aepd)
ES
Sector
Finance, Insurance and Consulting
Country
ES
Law
GDPRStatus
FINALDescription
The Spanish DPA has fined IBERCAJA BANCO, S.A. for unlawfully accessing a customer’s credit file after the termination of their contractual relationship. The DPA concluded that without an existing contractual relationship, the bank had no valid legal basis for the access. The original fine of EUR 300,000 was reduced to EUR 180,000 due to immediate payment and admission of responsibility.
Legal Citations
Art. 6 (1)
Issues & Violations
Insufficient legal basis for data processing