Telecommunication service provider

€27,100

Insufficient legal basis for data processing

Decision Date

February 26, 2019

Authority

Bulgarian Commission for Personal Data Protection (KZLD)

BG

Sector

Media, Telecoms and Broadcasting

Country

BG

Law

GDPR

Status

FINAL

Description

Repeated registration of prepaid services without the knowledge and consent of the data subject Employees of the telecommunications provider have used personal data and registered the complainant with the company's prepaid service. The data subject had not signed the application and had not consented to the processing of his personal data for the stated purpose. There was also no other legal basis applicable. The signature of the application and the complainant own genuine application were not identical and the persons personal identification number was indicated, but the identity card number was not the complainants one.

Legal Citations

Art. 6Art. 5 (1)

Issues & Violations

Insufficient legal basis for data processing

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