Banco Bilbao Vizcaya Argentaria, S.A.
€84,000
Insufficient legal basis for data processing
Decision Date
April 4, 2023
Authority
Spanish Data Protection Authority (aepd)
ES
Sector
Finance, Insurance and Consulting
Country
ES
Law
GDPRStatus
FINALDescription
The Spanish DPA has imposed a fine on BANCO BILBAO VIZCAYA ARGENTARIA, S.A.. During its investigation, the DPA found that the controller had registered alleged debts of a former client to the risk information center of the Spanish Central Bank without a valid legal basis. The DPA also found that the controller had not adequately complied with the former customer's request for access to their personal data. The original fine of EUR 140,000 was reduced to EUR 84,000 due to voluntary payment and admission of responsibility.
Legal Citations
Art. 6 (1)Art. 15
Issues & Violations
Insufficient legal basis for data processing