Vodafone España, S.A.U.
€200,000
Insufficient legal basis for data processing
Decision Date
March 15, 2024
Authority
Spanish Data Protection Authority (aepd)
ES
Sector
Media, Telecoms and Broadcasting
Country
ES
Law
GDPRStatus
FINALDescription
The Spanish DPA (AEPD) has imposed a fine of EUR 200,000 on Vodafone España, S.A.U. A data subject had filed a complaint against the data controller as unauthorized fraudsters managed to make changes to their contract as well as to concluede a prepaid contract. During its investigation, the DPA found that Vodafone had carried out the changes without verifying the identity of the person requesting them and determining whether they were actually requested by the data subject.
Legal Citations
Art. 6 (1)
Issues & Violations
Insufficient legal basis for data processing