Roma Capitale

€350,000

Insufficient technical and organisational measures to ensure information security

Decision Date

February 11, 2021

Authority

Italian Data Protection Authority (Garante)

IT

Sector

Public Sector and Education

Country

IT

Law

GDPR

Status

FINAL

Description

The Italian DPA (Garante) fined the city of Rome EUR 350,000 for failing to take adequate technical and organizational measures regarding the data of citizens who had obtained permits to access restricted traffic areas. The permits were verified by scanning QR codes located on badges affixed to windshields. This allowed city staff to verify in real time whether the particular vehicle was allowed to be in the zone and to whom the permit had been issued. However, according to the DPA, not only city staff, but anyone could scan the codes and access the information, as it only required an ordinary QR scanner. The information stored in the system, included, for example, the name of the user or the license plate number of the vehicle. In addition, the DPA found that the city of Rome had used the services of a provider for the hosting and maintenance of databases without a proper agreement as required by Art. 28 GDPR.

Legal Citations

Art. 5Art. 6Art. 28Art. 32

Issues & Violations

Insufficient technical and organisational measures to ensure information security

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