OTE Group

€3,200,000

Insufficient technical and organisational measures to ensure information security

Decision Date

January 27, 2022

Authority

Hellenic Data Protection Authority (HDPA)

GR

Sector

Media, Telecoms and Broadcasting

Country

GR

Law

GDPR

Status

FINAL

Description

The Hellenic DPA has imposed a fine of EUR 3.2 million on Cosmote subsidiary OTE Group. Among other things, OTE Group had contributed to Cosmote's security infrastructure. Cosmote had reported a data breach to the DPA under Article 33 of the GDPR. A hacker had been able to penetrate Cosmote's systems due to a lack of security measures and obtained and subsequently leaked data from customers. The stolen data included sensitive information, from Cosmote subscribers such as age, gender and contract information. Nearly 10 million people were affected by the incident. For this reason, the DPA found that OTE Group had failed to implement adequate technical and organizational measures to ensure a level of security commensurate with the risk to data subjects.

Legal Citations

Art. 32

Issues & Violations

Insufficient technical and organisational measures to ensure information security

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